Introduction
Welcome to Asad Khan Impex (Pvt.) Ltd. These Terms and Conditions govern the use of our website and the purchase or supply of Himalayan Pink Salt and related products.
For general information about Himalayan salt, please visit Wikipedia’s Himalayan salt page.
Company Information
Asad Khan Impex (Pvt.) Ltd. is a Pakistan-based company supplying Himalayan salt products to international buyers, importers, wholesalers, retailers, and distributors. These Terms and Conditions help buyers understand our product policies, sample charges, return requirements, and refund procedures before placing an order.
Product Information
We aim to provide accurate product descriptions, images, grain sizes, packaging details, and specifications. Actual product appearance, colour, and texture may vary naturally. Buyers should confirm all specifications before placing an order.
Quotations and Orders
All quotations are subject to confirmation and availability. Prices, quantities, packaging, shipment schedules, and quotation validity will be stated in the relevant quotation or proforma invoice. An order becomes binding only after acceptance by both parties.
Payment Terms
Payment methods, payment schedules, currency, and any advance payment requirements will be agreed in writing between the company and the buyer before order confirmation.
Shipping and Delivery
Shipping terms, delivery arrangements, estimated transit times, and responsibility for freight, insurance, customs clearance, duties, and taxes will be specified in the agreed sales contract or quotation. Delivery dates are estimates unless expressly agreed otherwise in writing.
Quality and Inspection
Product specifications and quality requirements should be agreed upon before shipment. Any inspection, testing, certification, or documentation requirements must be confirmed in writing before the order is finalised.
Cancellations and Claims
Order cancellations, product claims, shortages, or damage must be communicated promptly and supported by relevant documentation. Any remedies or refunds will be handled according to the applicable sales agreement and relevant law.
Website Use
Users must not misuse this website, attempt unauthorised access, or submit false or misleading information through its forms.
Intellectual Property
Website text, photographs, graphics, logos, and other materials may not be copied, republished, or commercially used without permission, except where permitted by law.
Limitation of Information
Website content is provided for general information. Product availability, specifications, prices, and export arrangements are subject to written confirmation.
Applicable Law
Applicable law and dispute-resolution arrangements should be specified in the relevant sales contract or other written agreement. Nothing in these terms excludes rights or obligations that cannot legally be excluded.
Sample Policy
Asad Khan Impex (Pvt.) Ltd. provides product samples free of charge. However, the customer is responsible for paying all courier and shipping charges in advance before the sample is dispatched. These courier charges are non-refundable under all circumstances, including if the customer decides not to place an order after receiving the sample.
Return & Refund Policy
Returned products must be received by Asad Khan Impex (Pvt.) Ltd. in undamaged and acceptable condition to qualify for a refund. Once the returned products have been received and inspected, the company will process the eligible refund within 14 days of receipt.
Products that are damaged, used, or otherwise do not meet the agreed return conditions may not qualify for a refund. Return shipping costs and any other applicable charges will be handled according to the written agreement between the company and the customer and applicable law.
Customer Support and Policy Clarification
If you have any questions about these Terms and Conditions, sample requests, return eligibility, refunds, or product specifications, please contact Asad Khan Impex (Pvt.) Ltd. before placing your order. Our team will provide clarification about applicable charges, shipping arrangements, product requirements, and order procedures. Customers are encouraged to review all quotation details and confirm the agreed terms in writing before making payments. Any special arrangements or exceptions must be mutually agreed upon in writing by the company and the customer. These Terms and Conditions should be read together with the relevant quotation or sales agreement, where applicable.